Reservation / Booking Terms and Conditions

Before proceeding to our booking form using the links below please read our terms and condions


UK Pound Booking Form
click here for
Booking Form to pay in GBP Pounds

US Dollar Booking Form
click here for
Booking Form to pay in US Dollars

Terms and Conditions

  1. Reservation
    After submitting the On-line booking form we will hold the dates for a maximum of 5 days pending receipt of your Deposit.
    The party leader must be over the age of 21 and authorized by all members of the party who are listed on the booking form to accept the booking conditions on their behalf.
    All documentation will be sent to the party leader who should duly apprise the other party members of any information.
    Upon receipt of the deposit confirmation of the booking will be sent to you in writing, please check carefully to ensure it is correct, if not please inform us immediately. Once we have sent confirmation to you we have a binding contract.
    Sorry but campers, recreational vehicles, motor homes, trailers, boats etc are not permitted to be parked on the Streets or driveways of Indian Point. If you have a small trailer please contact us before making the booking.
    No pets are permitted.

  2. Villa Occupancy
    1) Our home is booked solely for the use of those persons named on the booking form unless agreed in writing with Florida Hills LTD.
    2)The villas maximum capacity of 10 persons must not be exceeded in order to comply with the State of Florida regulations.
    3) Our home is available for occupancy from 4pm on the day of arrival until 10am on the day of departure.
    4)
    You agree to :-
         a)
    permit the Management Company or their Agents reasonable access to the property to carry out any maintenance if necessary,
         b)
    To take good care of the property and leave it in a clean tidy condition at the end of your stay.
         c) To report any damage / breakages to the management company in a timely manner.
         d) To declare all persons staying in our home for any period of time.
    5) Failure to abide by these Occupancy rules will result in the loss of your full security deposit.
  3. Payment
    You are required to pay us a non-refundable deposit of £200/US$300 per booking; the outstanding balance is payable 2 months prior to the date of your first occupancy along with the SECURITY DEPOSIT. If you were to book the villa less than 3 months prior to your date of first occupancy, the full balance is due immediately. For bookings over 3 weeks we will require a non refundable booking deposit of 10% of the rental.
  4. Security Deposit
    We also hold a Security deposit of £200 / US$300 in case of failure to abide by the terms and conditions, breakage's, loss or damage to the villas fixtures and fittings during your stay. This shall be refunded in full some 14 days after the return of our villa keys (if mailed to you), when we should have confirmation from our management company that the villa was left by you in the same condition in which you found it, less any deductions to cover the cost of replacement or repair. You will also be liable for any damages in excess of £200/US$300. The Management Company will be sole arbitrators on cause of damage or loss.
  5. Swimming Pool
    The property has a swimming pool which is thermostatically controlled to approx 84 degrees F between the hours 9am to 5pm. Please understand that it is not possible to guarantee the temperature of the pool which is to some degree, is dependent on the local weather. A pool cover is provided to help maintain the heat at night during the cooler periods. The pool cover must be removed before you enter the pool.  The owners / and their agents do not accept responsibility in the event of injury or death caused as a result of the use of the pool or the surrounding areas. For your safety glass is not permitted in the patio/pool area. If any person(s) shall be unable to use the swimming pool at the villa due to repair or maintenance for a period in excess of 7 days there will be a refund made of 5% of the daily rental charge for each day the pool is unusable. No such refund will apply to a period of 7 days or less. Guests are expressly forbidden to allow children to use the pool without adult supervision. Caution must be taken around wet areas. Under the terms of our Florida state hotel/motel license, all doors leading to the pool area are alarmed for the protection of children. These alarms must not be tampered with. Additionally it is requested that guests do not enter the villa with wet clothes, as chlorine will damage carpets and furnishings.
  6. Spa/Hot-Tub
    The Spa is Heated 24 Hours a day children must be supervised at all times. You agree to follow the instructions for use. The owners and their agents do not accept liability for injury howsoever caused during the use of the spa.
  7. Electric BBQ Grill
    We have provided an Electric BBQ Grill. Please be careful when using the equipment and follow the instructions for use.
    You agree to clean up any spills straight away and leave the grill and surrounding areas in a clean and satisfactory condition. If the management company deems the grill and area are left dirty an extra cleaning charge will be made and deducted from your security deposit (min $40).
  8. Alarm System
    The villa has a Monitored Alarm System fitted and this must be activated every time you vacate the villa.
  9. Personal Items
    All personal items and valuables are your own responsibility and we will not be held responsible for their security at any time.
  10. Smoking
    We have a “no smoking” policy within the villa/garage. However, guests may smoke around the pool and gardens, Smoking in the villa will result in the loss of your security deposit.
  11. Telephone Calls
    Calls to USA, Canada and Puerto Rico are free. Calls to other countries will not be charged up to a limit of $10. $10’s will provide on average 400 minutes - to UK landlines and 50 minutes - to UK mobiles. If you wish to call any other countries during your stay please contact us first so we can advise you how many minutes will be available. This is offered in good faith for contacting relatives and loved ones back home and we do not expect it to be abused. You will not be asked for Credit Card details when making calls.
  12. If you have to cancel your holiday
    If unfortunately any member of your party needs to cancel the booking, we would ask that we be informed immediately in writing duly countersigned by the party leader. Cancellation will be effective from the date it is received by us. Cancellations are subject to a charge detailed below as a percentage of the total amount due dependent on the time you cancel.
    Cancellation notice given
    More than 2 months = Deposit only,           2 months to 0 days   = 100% of the rental charge
    For most reasons beyond your control cancellations will be covered by your travel insurance, but cancellation due to financial reasons or no longer wishing to travel is not included in most travel insurance policies.
  13. If we change or cancel your holiday
    In the unlikely event that due to circumstances beyond our control, we need to make changes to or cancel your booking, we will inform you as soon as possible. We reserve the right to cancel any bookings at any time, and will only be held liable to refund Moines already paid by you the client. (Including the £200/US$300 security Deposit). In cases of ‘force majeure’ your booking may need to be terminated prior to the scheduled conclusion of your booking. This however is extremely unlikely to occur although if the situation arises we will not be able to offer refunds, pay compensation or reimburse you for any expenses you may incur. Your travel insurance may cover you for these events.
  14. In case of complaint
    Things do occasionally go wrong, and we promise you we shall make our best endeavour to rectify faults to your satisfaction. You must inform our local manager/agent immediately in order that the problem may be rectified as soon as possible. If you are not satisfied with the solution please make this known to us in writing. We will not accept liability for any dissatisfaction or other complaints not reported to our local manager during your stay.
  15. Force Majeure
    We cannot unfortunately be held responsible nor accept any liability where we are prevented from fulfilling our contractual obligations by ‘force majeure’. These include but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes and other industrial disputes, natural disaster, fire, acts of God, terrorist activities, technical difficulties with transportation and utilities, closure of ports or ferries, quarantine, epidemics, weather conditions, government action or other events outside our control. Your travel insurance may cover you in some of these events.
  16. Service Failure
    We cannot be held responsible for the failure of public services such as electricity, telephone, gas or water. The failure of mechanical equipment such as but not limited to air-conditioning, washing machines, Tumble Dyers and dishwashers although we would make every reasonable effort to remedy any problems.
  17. Internet Access
    Unfortunately we cannot be held responsible if the service fails. The management company and ourselves will do our up most to try and rectify the situation if notified.
  18. Brochure Description
    Whilst all information supplied in the brochure / Website is deemed to be correct and to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form part of any contract.
  19. Building Work
    We cannot be held responsible for any building work that takes place on or around the sub-division.
  20. Governing Law
    This agreement shall be construed in accordance with and governed by the law of England and Wales and each party agrees to submit to the non-exclusive jurisdiction of the courts of England and Wales.
  21. Liability
    Florida Hills Ltd DO NOT ACCEPT LIABILITY FOR ANY INJURY, DAMAGE OR LOSS SUSTAINED BY ANY MEMBER OF YOUR PARTY OR ANY PERSON WHO ENTERS INTO THE VILLA DURING YOUR CONFIRMED RENTAL PERIOD EITHER BY YOUR INVITATION OR NOT, EXCEPT WHERE ANY PERSONAL INJURY OR DEATH IS ATTRIBUTABLE TO THE NEGLIGENCE OF Florida Hills LTD.
  22. Travel Insurance -
    IT IS STRONGLY RECOMMENDED THAT YOU AND ALL MEMBERS OF YOUR PARTY TAKE OUT HOLIDAY TRAVEL / MEDICAL INSURANCE TO COVER CANCELLATION FEES AND OTHER LOSSES THAT MAY OCCUR. IT IS YOUR RESPONSIBILITY TO ENSURE THIS IS SUFFICIENT.
  1. Travelling to America
    Do you have the correct paperwork to travel to America?
    For information regarding a passport, ESTA or visa please visit the following inks
    https://uk.usembassy.gov/visas/
    https://www.gov.uk/browse/abroad/passports   
    https://uk.usembassy.gov/
    To apply for an ESTA please visit https://esta.cbp.dhs.gov/esta/
    If in doubt please contact the various authorities to make sure you have the correct paperwork. It is yours and your parties responsibility to make sure you have the correct paperwork. We can not be held responsible for the accuracy of this information - We would always recommend that you check with the relevant authorities for details and clarification. The links are provided for information only and we can not be held responsible for any errors or omissions.

UK Pound Booking Form
click here for
Booking Form to pay in GBP Pounds

US Dollar Booking Form
click here for
Booking Form to pay in US Dollars